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Washington Observer Article

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THIS ARTICLE WILL BE IN THE WASHINGTON OBSERVER THIS SATURDAY.

Are you too busy working full-time and running the children to their events on your off hours to clean your house to optimum standards?

Most folks are. And most folks don’t want to spend the small amount of relaxation time that they have stressing over the cleanliness of their living space.

Austin and Leanne Straub, full-time working parents of two young children, know that feeling all too well. In fact, that’s what motivated them to start up their fast-growing business, Top-Notch Cleaning, LLC, Home & Business Cleaning Service.

Their business was launched in 2013 not long after the young couple found themselves arguing over who last scrubbed the bathroom floor or dusted the house. After looking into other alternatives to solve their dilemma, the couple learned that they weren’t pleased with their local cleaning options, so together they developed the Top-Notch Cleaning concept.

Top-Notch Cleaning opened for business in February 2013 in St. Clairsville, OH, serving the areas of Barnesville, Bellaire, Bridgeport, Cambridge, Martins Ferry, Powhatten, Shadyside, St. Clairsville & Steubenville, and also the Moundsville, Wellsburg, Wheeling and Weirton areas of West Virginia.

This summer, Top-Notch Cleaning opened in Washington, PA, and the Straub’s are looking forward to the opportunity to serve such a great and growing community.

“We are a family-owned business that has grown from myself and three cleaners to a fulltime manager and 27 cleaners on staff,” said Straub. “Entering the Washington community adds an exciting new clientele to our business.”

While residential cleaning is what inspired the start of Top-Notch, it is certainly not all the company offers. The licensed, bonded and insured cleaning service with a staff of cleaners that have passed a full national background check, does a large number of commercial cleanings also.

Top-Notch handles everything from small doctor’s offices to a 10-story building.

“We clean it all,” says, Straub, adding that the professional service arrives in its trademark silver wrapped vehicles, and cleaners go to work in blue polo shirts – providing a professional look for a professional clean.

Top-Notch has also done construction cleanings all over the tri-state area including Skyvue Grade School in Monroe County, Victoria’s Secret, The Citizens Bank, MC Sports and most recently, Noodles and Company, which will soon open in Washington.

In the residential realm, Top-Notch does everything from standard weekly/bi-weekly cleaning to a full spring cleaning service, including walls, trim, cabinets, appliances and windows.

In the spirit of Austin’s late mother, who died of cancer when he was very young, Straub has proudly intertwined into the cleaning business, two important memories that Austin has of his mother – her kind and giving spirit. Mother’s Touch Cleaning Program is an entirely free cleaning service with no strings attached, providing one free cleaning to anyone who is undergoing treatment for cancer.

“The only thing we ask is that it’s within 30 minutes of our office and that we can work together on the scheduling. After the first treatment, if the cancer patient would like to continue services, we will work with them to make our rate as affordable as possible,” said Straub.

Top-Notch Cleaning uses a Pro-Team Commercial Back Pac Vacuume that has multiple filters including HEPA filters, which guarantee that they capture 99.9% of allergens out of the home. The HEPA filters are great for people with pets or severe allergies. They use a bucket-less mopping system, which is infinitely cleaner than a standard mop because everything is trapped on the pad and clean water and cleanser is used on each stroke. Unlike traditional mops, when the pad traps the dirt and dust, it is removed and replaced with a clean pad. Top-Notchalso  uses Johnson & Johsnon green cleaning products that are safe for your family but are still a complete disinfectant.

The company is flexible with scheduling and with payments, and they offer a discount if a client bundles its business and home. Top-Notch invoices monthly, and if a client is dissatisfied, the General Manager will be contacted and a follow-up cleaning will be scheduled.

“And, no, you certainly never have to clean before the cleaners arrive,” said Straub. “The reason you hire us is so you don’t have to do the cleaning. Leave the work to us.”

Top-Notch Cleaning is eager to begin serving new residential and commercial clients in the Washington area. To learn more about the company, log on to www.tnclean.com. To make an appointment, call (724) 531-4668.

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Times Leader Article

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Top Notch Cleaning is making news! Check out our feature article in the Sunday Times Leader.

http://www.timesleaderonline.com/page/content.detail/id/544864/A–Top-Notch–cleaning-job.html?nav=5002

A ‘TOP NOTCH’ CLEANING JOB

ST. CLAIRSVILLE – Austin Straub, owner of newly opened Top-Notch Cleaning Services in St. Clairsville is looking for his company to make headway into the local cleaning service industry.

In doing so, he plans to offer what he believes will set his company apart from its competitors … unmatched customer service.

“We are really focused on customer service,” Straub said from the inside of his office at 51271 National Rd., Suite 8 in St. Clairsville. “Our employees will have background checks and will be subject to random drug tests. They will arrive in a lettered company vehicle and will wear polo shirt, khaki pants and will look professional.”

That service just doesn’t end with the frontline employees.

Straub wants to add his own personal touches to the business.

That’s why the lone contact number is a business cell phone that Straub always has on his person. Appointments are a call away by dialing 740-312-9090.

“If you call us, you will get a call back. If I don’t pick up, I will get right back to you. We’re trying to raise the level of professionalism.”

Top-Notch isn’t just about great customer service. After all, the company’s motto is “Never satisfied … until you are.”

Expect a premium cleaning job, that can be as thorough as the customer needs it to be. This isn’t just a floors, walls and ceilings type of cleaning company.

Top-Notch supplies all its cleaning products, unless the customer has a specific product they’d wish to be used. The products, while acting as a disinfectant, are green and completely safe. There are no harmful chemicals left behind.

The equipment utilized is a triple filtered backpack system, along with a bucketless mop for bigger jobs.

What that means is no having to leave the front door open for residential customers while work is performed.

Top-Notch will work with both residential and commercial customers, with shifts running during the day and evening, as well as weekends on request.

They can perform as needed cleanings, weekly, biweekly, monthly … anything to suit the customers needs. There are, however, no contracts.

“There are no contracts, long-term commitments or up-front costs,” Straub said. “We do the cleaning and once it’s complete and your satisfied, we’ll send an invoice.

If someone is set up on a weekly service and wants to dial it back, they can do that. We give the customer whatever they want, and because there are no contracts, that puts the pressure on us to always perform.”

Straub and his wife Leanne are the co-owners. Both are graduates of West Liberty University and recently moved back to the area after working in Marietta.

They are in the process of training five individuals with the intention of hiring a total of 10-15, including a salaried manager for the office.

For additional information, check out the company’s website at www.tnclean.com or visit its page of Facebook.